Terms and Conditions
Order Form
When completing the order form, please ensure all details are correct as the information will be used to create your stationery.
Payment Terms
A deposit of 50% of your total order value including P&P is required before work can commence with the final balance being due 14 days before your order is dispatched. If you require your order to be completed within 4 weeks or if your order value is less than £100,, full payment is required to confirm your order. Payment can be made by cheque, PayPal or direct bank transfer. Cheques should be made payable to Invited Personally. PayPal payments attract the highest level of security as your financial information is encrypted and stored on computers which are offline. For more information on PayPal and its security practices please visit the website http://www.paypal.com/uk.
Pricing/Terms
We reserve the right to amend our pricing and/or terms and conditions for new orders at any time. Any quotations provided to you by email, telephone or post are valid for a period of 30 days.
Proofs
Within 10 working days of placing your order with Invited Personally, you will receive your wording proofs. If we have created a bespoke range for you a sample of the final design will also be sent for approval. Once we receive written confirmation that you are happy to proceed, work will commence. Please take extra care when checking your proofs as this is your opportunity to ensure you are completely happy with your design and layout. If changes are made after work has commenced, additional charges may be incurred. We will advise you of your anticipated delivery date and confirm this once your order is nearing completion.
Client Privacy
We are committed to protecting our clients privacy and as such, will not share any personal information with any third parties.
Products
Stationery designs are not suitable for small children as they feature small parts. Whilst every effort is made to ensure design continuity, as all items are hand crafted, slight variations may occur. Over time, ageing may occur on some products. Invited Personally cannot be held responsible for this.
Copyright
All designs and associated artwork are the property of Invited Personally. It is not permitted for any third party to reproduce any part of the www.invitedpersonally.co.uk website. This includes text, images, logos or designs.
Materials
Whilst every effort is made to fulfil all orders, items such as discontinued products are out of our control. In the event that materials are unavailable, a suitable alternative will be offered with your agreement.
Delivery
Please allow 6-8 weeks from the date of order. Delivery charges range from £6.00-£15.00 depending on weight. Small items such as guest books are charged at £6.00. For clients who are ordering a full stationery package and live within a 15 mile radius of Christchurch, free personal delivery or collection can be organised by mutual arrangement. Every care is taken when packing your order, however Invited Personally cannot be held responsible for goods damaged in transit.
Returns/Refunds/Cancellations
We are unable to refund/exchange goods unless they are faulty. Work will not commence on any replacement items until all items in question are returned in the original packaging. In the event of a cancellation, we reserve the right to retain the deposit. If cancellation is made after work has commenced full payment may be required to cover our incurred costs. This does not affect your statutory rights. We suggest that all clients take out wedding insurance to protect against unforeseen circumstances.